Dear friends,
On behalf of our entire Three Links team, please accept our best wishes for a safe and happy 2019.
To mark the New Year, we are pleased to present our Three Links Care Society’s 2018 Annual Report. A Cantonese version is also available here.
In addition to marking progress on the implementation of the Three Links Strategic Plan we released last January, Vision 2020, the 2018 Annual Report celebrates some of our most significant achievements over the past year, including:
- renovation of front entrance and second floor nursing station
- exemplary standing from Accreditation Canada with a 99.8% score
- more care hours for each Care Centre resident per day, from 2.9 in 2017 to 3.06
- increased number of baths offered to Care Centre residents from 4,600 in 2017 to over 5,400 between January and October 2018
- increased recreation programming hours for Care Centre residents from an average of 90 per week in 2017 to 107
The Annual Report also identifies Three Links’ priorities for 2019:
- more direct care hours, recreation services and therapy options for Care Centre residents
- team wellness, training and professional development opportunities for staff, contractors and volunteers
- capital and equipment upgrades to improve staff safety and resident care
- expanded family and community engagement activities
- updated administrative, governance and privacy policies
We look forward to keeping you posted on our progress throughout the year to advance our mission and, as always, inviting your feedback along the way.
Warm regards,
David Hurford, CEO
Three Links Care Society
