PRIVACY STATEMENT
Three Links Care Society (Three Links) is subject to the Personal Information Protection Act (PIPA) and the Freedom of Information and Protection of Privacy Act. Three Links is committed to protecting the privacy of our residents and employees. It is Three Links’ goal to not only meet our legislated requirements, but to exceed the requirements by implementing “best practices” with respect to the collection, use, disclosure and security of the personal information in our custody and control.
Three Links also requires our third-party service providers to demonstrate full compliance with our privacy obligations, principles and processes outlined in this policy.
Three Links only collects personal information as supplied by our residents and employees in support of the programs and services we provide. Only that information which relates directly to, and is necessary for, the operation of our programs is collected. We do not collect personal information unlawfully or unfairly. In most circumstances, we only collect personal information directly from the relevant individual. Indirect collection occurs only in very limited and specific circumstances, or as required by law.
Collected personal information will only be used by authorized Three Links employees and contractors, to fulfill the purpose for which it was originally collected, for specific purposes if directed by the individual from whom the personal information is being collected, or for a use consistent with the original purpose.
Three Links does not sell, share or disclose your information to others for any type of mailing list.
Three Links, its employees, and contractors administer the highest security standards to ensure that the personal information in our custody and/or control is secured at all times. Physical and technical security of all data (including all data at rest or in transit) must meet the highest security standards.
If you have any questions regarding privacy protection at Three Links, please contact Three Links Privacy Officer at: 778-452-6510 or privacyofficer@threelinks.com.
The Three Links website may collect and store information from website visitors, including: internet protocol address and domain name used; type of browser and operating system; date and time of the visit; and web pages accessed. Information collected will be used only for the purposes of administering the website, assessing system performance, improving services and website management.
The purpose of this policy is to protect the privacy and security of residents, staff, contractors and volunteers; comply with the Personal Information Protection Act as a non-profit organization, Freedom of Information and Protection of Privacy Act and Vancouver Coastal Health service agreement and exceed compliance requirements where possible to better protect the privacy of employees, contractors, volunteers and residents.
TABLE of CONTENTS
- Introduction
- Purpose
- Accountability
- Definitions
- Breach Management
- Document Retention
- Personal Information
• Collection and Use of Personal Information
• Information and Privacy Protection
• Photography and Video - Technology
• Computer Network
• Computer Equipment
• E-Mail
• Wi-Fi Access
• Information Technology Contractor
• Website
• Video and Digital Surveillance
• Video Conferencing - Human Resources
Appendix
A – Summary of Consolidated Policies
B – Privacy Statement
C – Whistleblower Policy
D – Privacy Breach Protocol with Privacy Breach Checklist and Privacy Risk Rating Grid
E – Procedure: Document Retention, Storage and Destruction
F – Procedure: Access to Health Records
G – Release of Information to Third Parties
H – Resident Consent for Photography, Outings and Hairdressing
I – Consent Form: Collection of Photography
J – Guidelines: Computer Network Access and Use
K – Consent for Treatment
L – Confidentiality Agreement (Employee)
M – Confidentiality Agreement (Contractor)
N – Volunteer Agreement
O – Board of Directors Code of Conduct, Confidentiality and Conflict of Interest Guidelines
P – Student Confidentiality Agreement
To download a PDF of the Privacy Policy click here.
If you have any questions regarding privacy protection at Three Links, please contact Three Links at: 604-434-7211 or privacyoffice@threelinks.com.